Make "Keep unknown cookies" feature default
J
Jeppe S. Nielsen
The fact that cookiescript by default deletes cookies that the scanner did not pick up (which is a whole lot btw), is absoluty site breaking.
A ton of ecom websites will lose alot of revenue because of this, since the cookie that gets set when a user adds a product to the cart, will get removed and empty the cart on a refresh.
This is crazy imo
Jānis Elmeris
You do understand that those cookies need to be created in some way (eventually) regardless the scanner results, and added to the appropriate category, do you? You cannot just leave the cookies if the user do not agree to them.
J
Jeppe S. Nielsen
Jānis Elmeris This has happend to necesary cookies for the website to function correctly as well, which does not need consent. An example ive experienced multiple times is Shopifys cart cookie that CookieScript has auto deleted. This has meant that people cannot buy on the site. That is breaking the site and loosing the business alot of revenue if not fixed asap.
Jānis Elmeris
Jeppe S. Nielsen I see, deleting necessary cookies is bad. Still, even if consent is not needed, you need to inform about those cookies, so you'll have to manually add them anyway. As you've now experienced this multiple times already, you know better – to manually add the Shopify cookies for every new Shopify site you add CookieScript to, and no revenue is lost.
J
Jeppe S. Nielsen
Jānis Elmeris All im saying is, if average Joe implements CookieScript he will break his site without knowing why. I think thats bad design
Jānis Elmeris
Jeppe S. Nielsen True. But average Joe shouldn't be going around implementing cookie consent platforms on websites without understanding the options. The warning is already explicitly displayed: "Choose this to prevent deletion of cookies missed by the scanner, such as those set after logging in. More info".
Also, deleting unknown cookies is safer to make the site conform to the cookie regulations. Keeping them means you have to manually add the specific cookies. Would an average Joe understand this and be able to do?
J
Jeppe S. Nielsen
Jānis Elmeris Dont you want the product to be accesible? I think a good product, everyone should be able to atleast deploy a cookiebanner without breaking your own site and business. Sure, if you want more custom / advanced settings, you might need to know more what youre doing.
Jānis Elmeris
Jeppe If you just "deploy" a cookie banner, and it's not fulfilling its task, you're just pulling wool over people's eyes, and maybe your own eyes as well (if having deployed the banner you keep thinking that you've given the visitors a proper cookie choice and have made the site conform to the cookie regulations).
Lars Friis
I suggest to change the feature to "Delete unknown cookies" and make it a setting you can enable if you choose to.
A
Anders Brohus
Lars Friis - Much better to rename to "Delete unknown cookies" :)