TL;DR Users who are invited to a banner often think they 'own the account'. This causes confusion and accidental access removal via the “Stop sharing” button. Clear ownership context and a label change would prevent this. Full details: New users who are invited to a banner often assume they are logging into their own account, rather than accessing a banner shared with them by another owner. Because ownership and sharing context is not clearly communicated: Users believe the banner is “theirs” Actions like “Stop sharing” are interpreted as stopping the service or banner Users may unintentionally remove their own access (this happened to me today) This is particularly problematic for managed, agency, and reseller use cases where: The banner is owned by a provider End users are granted shared access Ownership and billing are handled externally Suggested improvements: Clearly indicate when a banner is shared, including who owns it Add contextual text such as “Managed by [Owner Name / Email]” Rename “Stop sharing” (which is what the shared user sees) to something clearer like “Remove my access” Optionally clarify that this action does not stop the banner or billing These changes would reduce user confusion, accidental access removal, and support requests without changing any core functionality.
